Corio by IOA Receives Triple Honors from Home Care Pulse Awards

It’s with great pleasure that we announce Corio by Institute on Aging (IOA)’s exceptional achievement in being honored with not just one but three prestigious awards from Home Care Pulse. Join us in celebrating the remarkable success of the Corio by IOA team, who have demonstrated unwavering commitment and dedication to excellence in home care services.

Home Care Pulse, a leading provider of applications to enhance outcomes in long-term and post-acute care, has recognized Corio by IOA for its outstanding performance in various categories. Over the past year, the Corio by IOA team has invested significant effort in utilizing Home Care Pulse resources to bolster our standing among both clients and caregivers.

The team’s commitment to providing clients and caregivers with a quality experience has not only paid off in terms of client and caregiver satisfaction but has also resulted in Corio by IOA securing three prestigious Home Care Pulse awards.

Let’s take a closer look at the three accolades Corio by IOA has achieved:

Best of Home Care: Provider of Choice

The criteria for this award include:

  • Overall Client Satisfaction (OSAT) score of 8.75 or higher 
  • At least 12 surveys completed in the past 12 months
  • Less than 15 percent of clients on “Do Not Call” for the year
  • Actively surveying clients for at least six consecutive months

Best of Home Care: Employer of Choice

The criteria for this award include:

  • Overall Caregiver Satisfaction (OSAT) score of 8.75 or higher
  • At least 12 surveys completed in the past 12 months
  • Less than 15 percent of care professionals on “Do Not Call” for the year
  • Actively surveying care professionals for at least six consecutive months

Best of Home Care: Leader in Experience (formerly Leader in Excellence)

The criteria for this award—the highest award a home care agency can earn from Home Care Pulse—include:

  • Client OSAT score of 8.9 or higher 
  • Caregiver OSAT score of 8.9 or higher
  • A minimum of 2 client and 2 employee surveys per month for 12 months
  • Earning both Provider and Employer of Choice awards for the year

Corio by IOA’s recognition as a Leader in Experience is particularly noteworthy, as it involves excelling in both client and caregiver satisfaction along with meeting stringent survey requirements over an extended period.

This triple win is a testament to the Corio by IOA team’s relentless pursuit of excellence and our focus on creating positive experiences for both clients and caregivers. It reflects not only the high standards of service provided by Corio by IOA but also the trust and satisfaction of those who receive and deliver the care.

We extend our heartfelt thanks to the entire Corio by IOA team for this outstanding achievement. Our commitment to excellence sets a standard for the industry, and we look forward to continued success in providing exceptional home care San Francisco services.